Refund & Return Policy

We hope you love everything you order from Lorra Beauty, but if something is not quite right, we are here to help. 

Returns:

Returns are accepted within 14 days of delivery. Items must be unused, unopened, and in original packaging. 

Refunds:

Once your return is received and inspected, we will issue a refund to your original payment method. Shipping fees are non-refundable. 

Damaged or Incorrect Items:

Please contact us within 48 hours of delivery with photos if your item is damaged or incorrect. We will arrange a replacement or refund.

To request a return, email us at sales@lorrabeauty.com